Appaway Customer Onboarding Course
Everything you need to know to successfully transition from Appaway to Flipdish
Welcome and a little about Flipdish
Course introduction
Course Agenda
How your customers can order
Your customers order flow
How to accept orders
Setting up your Flipdish Terminal
Accepting an order with your Flipdish Terminal
Rejecting an order with your Flipdish Terminal
Refunding an order with your Flipdish Terminal
Cancelling an order with your Flipdish Terminal
Hiding and unhiding Menu items using the Flipdish Terminal
Open and close store via terminal
Connecting or Resetting the Wifi network on your Flipdish Terminal
Resetting the Flipdish Terminal to factory settings
Logging in & the portal homepage
How to view and accept orders
How to process refunds
Customer Management
How to edit your opening hours
Pre-Order Management
How to guide - Order Throttling
How to edit your delivery zones
Customise your website and app design and layout
How to access your End of Day Report
How to make simple menu changes
How to add Menu Options/Extras
How to add Chefs Notes
Uploading Images to your menu
Adding a bank account
Flipdish Payout Schedule
Setting up an Apple developer account & giving Flipdish access
Go-Live Success Checklist
How to get help
Frequently Asked Questions about the Transition Process
Customers can also ordering using self-service Kiosks
Contactless Dining with QR Code Order & Pay
Flipdish Phone Marketing Explained
What you need to know about Campaign Management
How to create and view vouchers
Push Notifications Explained
Flipdish's Mobile App
What is a Flipdish Point of Sale integration?
An Introduction to Flipdish Managed Marketing
3D Secure
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