Course curriculum

Click the blue button above to start or resume this course

  • 1

    Health Score

    • Intro to the Health Score

    • The Dashboard

    • Filtering

    • Understanding the data from left to right

    • Additional Data available

    • How often is the data refreshed

    • How the Health Score is calculated

    • Weekly Update Metrics

    • Average Health score by CSM

    • Disclaimer for TM's and Team leads

    • Drop off in net fees impact