Course curriculum

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  • 1

    Kiosk Sales Enablement

    • Intro

    • Agenda

    • Why Kiosk and why now?

    • Our Goal

    • Value Proposition

    • Ideal Customer Profile and sales qualification criteria
  • 2

    Hardware

    • Kiosk Models

    • Payment devices

    • Mounts for Payment Devices

    • Wrapping Overview

    • Custom wrapping process
  • 3

    Connecting Flipdish Kiosks & card readers to the portal

    • Portal setup process

    • Card reader setup process
  • 4

    Kiosk Demonstration and Key Features

    • The Customer Experience (demo)

    • Key Features Overview

    • Automated Cross Sell

    • Omni Channel Loyalty

    • Kiosk Features vs Web/App/Portal

    • Performance and reliability

    • Software product service forecast
  • 5

    Pricing

    • Pricing Structure

    • Set up fees

    • Subscription / Processing Fees

    • Additional pricing information
  • 6

    Setting up for success

    • Tips for success
  • 7

    How to sell Kiosks

    • Sales advice - David Masson

    • Objection Handling
  • 8

    Stock, Shipping & Installs

    • Stock levels

    • Tracking Info

    • Kiosk Installation
  • 9

    More Resources

    • Resources / Education / Helpdesk

    • Useful links

    • T2 15inch Kiosk Order Flow

    • Flipdish Kiosks in action

    • Your Feedback