Course curriculum

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  • 1

    Course introduction

    • Overview of the Point of Sale

  • 2

    Placing Orders

    • How to place an order

    • How to place an order for collection

    • How to place an order for delivery

    • How to manage dine-in open table tabs

    • How to take card payments over the phone

    • How to manually accept, reject and add time to orders on your Flipdish Point of Sale

    • How to split payments / bills by payment type

    • How to split payments / bills by item

    • How to issue a staff meal

    • How to create a discount voucher

    • How to redeem a voucher

  • 3

    Refunding Orders

    • How to partially or fully refund an order

  • 4

    Cash Register / Till Management

    • Opening and closing a float session (cashing up)

    • How to open the cash drawer

    • How to log a petty cash expense on your Flipdish Point of Sale

    • How to view your end your day report

  • 5

    Menu management

    • How to create a menu

    • How to create a menu category

    • How to edit menu categories

    • How to create a menu item

    • How to edit menu items

    • How to edit menu item prices, tax, VAT and upselling points

    • How to create Snooze, Discount, Kitchen Display Screen and Report tags

    • How to add menu item tags

    • How to hide or snooze a menu item

    • How to add menu item overrides

    • How to add menu images

    • How to create or edit item modifiers

    • How to add modifiers to a menu item

    • How to link a completed menu to a storefront

    • How to hide or snooze a property

  • 6

    General Setup

    • How to set your business hours

    • How to customise your receipts

    • How to set up your delivery charges

    • How to set up your table layout and floor plan

    • How to get free QR codes for your tables

  • 7

    Kitchen Display System

    • An overview of the Kitchen Display System

  • 8

    Reports

    • How to use the upselling report

    • How to search using the date range sales search

    • How to use the Till status report

    • How to use the Today's sales report

    • How to use the driver sales report

    • How to get an overview of active sales

  • 9

    Staff management

    • How to add new staff members

    • How to clock in and out of your shift

    • How to apply for time off/holidays

    • How to manage your staff’s holiday/time off requests

    • How to manage your staff rota

    • How to check your weekly rota

    • How to use the payroll calculator

  • 10

    Food Safety Module

    • How to set up your Food Safety tasks and incident types

    • How to set up your appliances for Food Safety compliance

    • How to use your Flipdish RMS (Restaurant Management System) App

  • 11

    Troubleshooting

    • Solving an order ingest issue with Flipdish powered website or app

  • 12

    Feedback

    • Your Feedback