Course curriculum

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  • 1

    In-person training event 12th & 13th December 2022

    • 01 - POS- What it means for Flipdish

    • 02 - POS 101

    • 03 - High level overview of the Flipdish POS

    • 04 - POS Product Demo

    • 05 - Menu Management

    • 06 - Reporting

    • 07 - Floor Plan and Table Management

    • 08 - Payroll

    • 09 - Inventory Management

    • 10 - Manager App

    • 11 - CRM-Marketing

    • 12 - Accounts

    • 13 - Documents Explorer

    • 14 - Customer Signage

    • 15 - Food Safety

    • 16 - Integrated Payments

    • 17 - Flipdish Integration

    • 18 - 3rd Party Integrations

    • 19 - Flipdish Hardware

    • 20 - Bring Your Own Hardware Compatibility

    • 21 - Pricing

    • 22 - Restaurant Pain Points and Challenges

    • 23 - Value Proposition

    • 24. Objection Handling

    • 25 - Competitor Landscape

    • 26 - Sales Collateral

    • 27 - ICP

    • 28 - Go To Market Plan

    • 29 - Targets and Goals

    • 30 - POS Roadmap

    • 31 - Sales Journey

    • 32 - Activations and Onboarding

    • 33 - Support

    • 34 - Customer Education

  • 2

    Activations Process - Lead by Bhavesh

    • 01 - Intro Pos Activations

    • 02 - Logging into the back office

    • 03 - Creating a new franchiser

    • 04 - Creating Brand and Franchisee

    • 05 - Property set up (Part 1)

    • 06 - Adding licences (Part 1)

    • 07 - Does a printer require a license?

    • 08 - Creating a new user

    • 09 - Requesting Permissions

    • 10 - Accepting Permissions request

    • 11 - Adding Licences (Part 2)

    • 12 - Setting up machines/shells pre-shipment

    • 13 - Setting up Printers and linking to POS (Part 1)

    • 14 - Activating Shells:Machines

    • 15 - Setting up printers (Part 2)

    • 16 - The label printers setup

    • 17 - Customer account setup, VAT, Logos etc

    • 18 - Property set up (Part 2)

    • 19 - Table Management

    • 20 - Property set up (Part 3)

    • 21 - Business Hours

    • 22 - Override discount offers

    • 23 - Manage Float Setting

    • 24 - POS and Kiosk Settings

    • 25 - Manage Staff Settings

    • 26 - Property Venu Settings

    • 27 - Venue Marketplace Settings

    • 28 - Requesting and accepting permissions (Part 2)

    • 29 - Price Brands

    • 30 - Creating Tags

    • 31 - Defining Stations

    • 32 - Custom list of guest meals

    • 33 - Printer Receipt Templates

    • 34 - Accounts categories and sub categories

    • 35 - Food safety

    • 36 - Inventory Categories

    • 37 - Inventory - Stock management

    • 38 - Transaction Accounts

    • 39 - Staff Management

    • 40 - Rota Management

    • 41 - Holiday Calendar

    • 42 - Payroll Calculator

    • 43 - Creating a menu

    • 44 - Linking completed menu to a property

    • 45 - Adding Menu Tags

    • 46 - Menu item Overrides

    • 47 - Customer Display Screen set up

  • 3

    How to create and edit a menu

    • How to create a menu

    • Keyboard shortcuts - Jinoby Team

    • Planning the menu - Jinoby Team

    • How to create a menu category

    • How to edit menu categories

    • How to create a menu item

    • How to edit menu items

    • How to edit menu item prices, tax, VAT and upselling points

    • How to add menu item tags

    • How to add menu item overrides

    • How to add menu images

    • How to create or edit item modifiers

    • How to add modifiers to a menu item

    • Cloning, deleting and overiding items - Jinoby Team

    • Linking completed menu to a property - Jinoby Team

  • 4

    All customer-facing training content

    • Opening your Point of Sale and starting a session

    • How to place an order for dine-in or takeaway

    • How to place an order for delivery

    • How to end your day and close a session in your Point of Sale

    • An overview of the Kitchen Display Screen

    • How to place an order for collection

    • How to issue a staff meal

    • How to create a discount voucher

    • How to redeem a voucher

    • How to cancel a sale

    • How to refund a sale

    • How to split payments

    • How to open the cash drawer

    • How to hide or snooze a menu item

    • How to hide or snooze a property

    • How to use the upselling report

    • How to search using the date range sales search

    • How to use the Till status report

    • How to use the Today's sales report

    • How to use the driver sales report

    • How to get an overview of active sales

    • How to clock in and out of your shift

    • How to check your weekly rota

    • How to apply for time off/holidays

    • Solving an order ingest issue with Flipdish powered website or app

    • Create a category

    • Creating a menu

    • Create a menu item

    • Add modifiers to an item

    • Edit prices

    • Item modifiers create edit

  • 5

    Core functionality and features

    • Point of Sale - A breakdown of the core functionality and features

    • Kitchen Display Screen - POS