Course curriculum - Watch time 40 minutes

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  • 1

    Course introduction

    • Overview of the Point of Sale

  • 2

    Placing Orders

    • How to place an order using your Flipdish POS

    • How to place an order for collection

    • How to place an order for delivery

    • How to manage dine-in open table tabs

    • How to manually accept, reject and add time to orders on your Flipdish Point of Sale

    • How to split payments / bills by payment type

    • How to split payments / bills by item

    • How to issue a staff meal

    • How to create a single use discount voucher

    • How to redeem a voucher using the Barcode Scanner

    • How to take card payments over the phone

  • 3

    Refunding and cancelling

    • How to partially or fully refund an order

  • 4

    Cash Register / Till Management

    • How to open and close a float session (cashing up)

    • How to open the cash drawer

    • How to log a petty cash expense on your Flipdish Point of Sale

    • How to view your end your day report

  • 5

    Reports

    • How to use the upselling report

    • How to search using the date range sales search

    • How to use the Till status report

    • How to use the Today's sales report

    • How to use the driver sales report

    • How to get an overview of active sales

  • 6

    Staff management

    • How to clock in and out of your shift

    • How to apply for time off/holidays

    • How to check your weekly rota

  • 7

    Troubleshooting

    • Solving an order ingest issue with Flipdish powered website or app

  • 8

    Feedback

    • Your Feedback