Course curriculum

  • 1

    Before Going Live

    • Intro & Purpose

    • What is a QR code?

    • Benefits of QR Code Order and Pay

    • Customer Order Flow

    • POS Integration vs Flipdish Terminal

    • Setting up your Terminal
  • 2

    Encouraging QR Code use

    • Intro

    • Deciding What QR Code Materials Work Best For You

    • Branding & Design

    • QR Code Placement

    • Your customer experience
  • 3

    Using the Flipdish Terminal

    • Accepting an order with your Flipdish Terminal

    • Rejecting an order with your Flipdish Terminal

    • Refunding an order with your Flipdish Terminal

    • Cancelling an order with your Flipdish Terminal
  • 4

    Optimising your menu & portal setup

    • Enabling & Customising Tipping

    • Enabling and configuring service charge

    • Configuring your Seating Plan

    • Guest Checkout - For Low/No Signal locations

    • Optimising your menu setup

    • Menu Bundles

    • Editing your menu - adding, hiding, price changes etc.

    • Uploading Images to your menu

    • Adding Menu Options

    • Activating Chefs Notes
  • 5

    Troubleshooting

    • What we will cover

    • Connecting or Resetting the Wifi network on your Flipdish Terminal

    • Resetting the Flipdish Terminal to factory settings

    • Connecting your Terminal to your store after reset

    • Open and close store via terminal

    • Hiding and Unhiding Menu Items using the Flipdish Terminal

    • Customer's smart phone wont scan the QR Code

    • Reading the receipt

    • Conclusion
  • 6

    Additional Resources

    • Support & Menu Contact Information

    • Downloadable Resources