Course curriculum

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  • 1

    Chapter 1 - How to give a great demo & POS Overview and POS demo

    • Intro to the series

    • Training series overview

    • Your tool box

    • The agenda

    • What is a demo and why should your customer attend?

    • Demo vs training

    • How to prepare for a demo

    • Before you start a demo

    • The key to a successful demo

    • Demo best practices

    • Rules of engagement

    • 7 Deadly Sins

    • Great reads to improve your demos

    • Biggest piece of advice! Practice

    • How to give a great overview

    • Key selling points

    • Apps and modules

    • Key benefits

    • Point of sale module demo tips and timings

    • Flipdish POS Sell Screen - Product training video

    • Flipdish POS Overview - Product training video

    • How to Sell the Flipdish POS - Chapter 1 Slides

    • Chapter 1 - Quiz
  • 2

    Chapter 2 - Kitchen Display System

    • Intro to Chapter 2

    • Agenda

    • Pains and challenges

    • Discovery questions

    • Discovery question tip from Fionn

    • What is a KDS?

    • Anatomy of the KDS

    • Preparing your demo

    • What to talk about - KDS

    • KDS Training Video

    • How to Sell the Flipdish POS - Chapter 2 (The Slides)

    • Chapter 2 - Quiz
  • 3

    Chapter 3 - Menu Management

    • Intro to Chapter 3

    • Agenda and key concepts

    • Where to manage menus

    • Categories

    • Price Bands

    • Overrides

    • Modifiers

    • Tags

    • How menu management works with inventory management

    • Preparing for your demo

    • Selling menu management - what to talk about

    • Menu Management Training Video - Gavin

    • How to Sell the Flipdish POS - Chapter 3

    • Chapter 3 - Quiz
  • 4

    Chapter 4 - Reporting

    • Intro and agenda

    • Intro to key restaurant metrics

    • 7 Key Metrics

    • The Bottom Line

    • Where to find reports

    • Snapshot reports

    • Back Office Reports

    • Report Tags

    • Most interesting reports to demo

    • Good to know

    • Prepping your demo

    • Selling reporting - What to talk about

    • Reporting Training Video - Gavin

    • Good to know

    • How to Sell the Flipdish POS - Chapter 4

    • Chapter 4 - Quiz
  • 5

    Reporting Refresher 22/10/23

    • Back office reporting - Gavin Hayes
  • 6

    Chapter 5 - Inventory Management

    • Intro and agenda

    • Why tracking inventory is important

    • Real life example

    • What you'd need to do to manage your inventory

    • Flipdish POS Inventory Management Setup

    • Do not delay launch

    • Suppliers, purchase orders & the Food Safety App

    • Inventory Management Reporting

    • Preparing your demo

    • Selling Inventory Management

    • Inventory Management Back Office Setup Training Video - Gavin

    • Kitchen Manager App Training Video - Gavin

    • How to Sell the Flipdish POS - Chapter 5

    • Chapter 5 - Quiz
  • 7

    Shipday delivery driver tracking explained

    • ShipDay Delivery Tracking Explained by Gavin Hayes
  • 8

    Customer Facing Demos

    • Point of Sale Module Demo (link to share below)

    • KDS - Kitchen Display System