Course curriculum

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  • 1

    Chapter 1 - Front of House Training

    • Introduction

    • Opening a session - Float management

    • Taking a sale with and without Caller ID

    • Taking order notes

    • Inputting orders from Marketplaces without Order Ingest

    • Refunds and discounts

    • Other Sales - Freebies, Guest meals, staff sales

    • Taking pre-orders / advanced orders

    • End of day report & petty cash expenses

    • Snoozing

    • Closing a session - Float management

    • Front of House Training Checklist